Terms & Conditions

Effective Date: August 18, 2026

These Terms and Conditions (“Terms”) govern access to and use of the Live Mission Relay platform, related software, web applications, streaming services, hardware, connectivity services, support services, and other products or services identified in an applicable quote, proposal, subscription, invoice, or order form. Live Mission Relay is a service of Detect UAS LLC, doing business as Live Mission Relay, referred to in these Terms as “Live Mission Relay,” “LMR,” “we,” “us,” or “our.” By purchasing, activating, accessing, or using LMR, the customer agrees to these Terms. If an individual accepts these Terms on behalf of a police department, fire department, emergency management agency, governmental entity, company, organization, or other customer, that individual represents that they are authorized to do so. An executed order form, proposal, statement of work, or other written agreement between LMR and a customer may contain additional or different terms. If there is a direct conflict, the specifically negotiated written agreement will control over these general Terms with respect to that conflict. 1. WHAT LIVE MISSION RELAY DOES LMR is a live-video transport and viewing platform intended to make video from drones, cameras, mobile command systems, and other compatible video sources available to authorized remote viewers. Depending upon the service package purchased, LMR may provide cloud-based streaming services, an LMR-configured field encoder, managed connectivity equipment or services, administrative tools, temporary viewer links, authenticated access, notifications, or related functionality. LMR is intended to enhance situational awareness. It is not an aircraft control system and does not operate, navigate, command, direct, or control any drone, aircraft, vehicle, camera platform, or other source equipment. LMR does not replace radio communications, 911 systems, dispatch systems, computer-aided dispatch, emergency communications, command-and-control systems, dedicated public-safety networks, or other operationally required communications. Unless expressly stated in a separate written agreement, LMR is also not an evidence management system, records management system, body-worn-camera platform, permanent video archive, or system of record.

2. SERVICE PACKAGES AND RESPONSIBILITY BOUNDARIES LMR may be offered in several service configurations. Package names may change from time to time, but the responsibility boundaries described below apply based upon the equipment and services actually included in the customer’s order.

2.1 Software / Low-Latency Service In the software-only configuration, LMR provides the cloud streaming and viewing platform, while the customer supplies and manages its own encoder, video source, local network, Internet connection, and related field equipment. LMR does not control the performance or configuration of customer-provided encoding equipment or Internet connectivity. Stream quality, compatibility, startup time, resolution, frame rate, audio, latency, stability, and reliability may be materially affected by the customer’s encoder settings, firmware, source device, network configuration, firewall, Internet service, wireless conditions, carrier routing, bandwidth, packet loss, congestion, or other factors outside LMR’s control. LMR may provide recommended technical specifications or configuration guidance, but such recommendations do not constitute a guarantee that any particular third-party encoder, network, or configuration will perform satisfactorily.

2.2 LMR Encoder / Ultra-Low-Latency Service In configurations that include an LMR-provided or LMR-configured field encoder, LMR controls more of the video encoding path and may optimize the system to reduce delay and improve interoperability with the LMR platform. The terms “Ultra-Low Latency,” “ULL,” “low latency,” “real time,” “near-real-time,” and similar descriptions identify the intended design and performance characteristics of the service. They are not guarantees of any particular end-to-end latency, maximum delay, uptime, or performance level. Actual end-to-end performance remains dependent on circumstances outside LMR’s control, including the video source, source format, local network, available bandwidth, Internet conditions, cellular conditions, carrier routing, congestion, cloud infrastructure, receiving network, viewer device, browser, display hardware, geographic location, and third-party services. Use of an LMR encoder therefore reduces certain variables but does not eliminate them.

2.3 LMR Encoder with Managed Connectivity / Ultra-Low-Latency Service Certain packages may include an LMR encoder together with LMR-provided or LMR-managed connectivity equipment or cellular services. Such configurations are intended to reduce additional variables in the field communications path. They do not create a guarantee of network availability or coverage. Wireless and cellular service inherently depend upon carrier coverage, tower availability, terrain, building construction, interference, network congestion, weather, local conditions, carrier policies, network prioritization, spectrum availability, outages, and other factors beyond LMR’s control. Where equipment utilizes multiple carriers, WAN connections, bonding, failover, aggregation, or similar connectivity techniques, those capabilities are intended to improve the probability of maintaining usable connectivity. They do not create redundant service in every location and do not guarantee uninterrupted transmission. LMR does not own or operate public cellular networks and cannot guarantee that any carrier will provide adequate service at a particular incident location.

3. NO SERVICE-LEVEL OR LATENCY GUARANTEE UNLESS EXPRESSLY AGREED LMR works to provide a responsive and reliable service. Nevertheless, no service-level agreement is included unless an SLA is specifically identified in a written agreement signed by LMR.

Without such a written SLA, LMR does not guarantee: • continuous or uninterrupted availability; • any minimum percentage of uptime; • any specific video latency; • any maximum delay; • successful establishment of every stream; • continuous transmission after a stream has started; • a particular resolution, bitrate, frame rate, or image quality; • uninterrupted audio; • a particular cellular signal level or bandwidth; • compatibility with every encoder, drone, controller, browser, network, display, or video source; • immediate recovery following an outage; • continuous availability of a particular third-party provider or telecommunications carrier; or • that video received by a remote viewer will exactly correspond in time or quality to video visible at the source.

Latency can change during the same mission and may increase unexpectedly due to conditions anywhere between the video source and the viewer. Performance measurements or demonstrations shown in marketing materials, sales demonstrations, testing, case studies, or previous deployments illustrate what may be achievable under particular conditions. They are not promises that identical performance will occur for another customer, location, network, mission, or time.

4. OPERATIONAL RELIANCE AND PUBLIC-SAFETY USE LMR may be used by law enforcement, fire services, emergency management, public-safety organizations, critical-infrastructure operators, and other organizations engaged in time-sensitive operations. The customer acknowledges that communications systems, computer systems, Internet services, cloud infrastructure, cellular networks, power systems, cameras, encoders, and other electronic equipment may fail. LMR therefore must not be treated as the sole means of obtaining information necessary to protect life or property. The customer is responsible for determining whether LMR is appropriate for a particular operation and for maintaining alternative procedures and communications appropriate to the customer’s mission. Personnel should exercise independent professional judgment and, where circumstances require, verify important information through other available sources. LMR is not a safety-of-life communications system and is not represented as a substitute for emergency radio, dispatch communications, direct visual observation, established incident-command procedures, or other required operational safeguards. An unavailable, delayed, frozen, corrupted, degraded, incomplete, or interrupted video stream should never be interpreted as proof that conditions at the scene have remained unchanged.

5. RESPONSIBILITY FOR DRONE AND FIELD OPERATIONS LMR does not pilot or control aircraft. The customer remains solely responsible for its aircraft, pilots, visual observers, equipment, personnel, mission decisions, operating procedures, regulatory compliance, and field operations. LMR does not determine whether a flight may legally or safely be conducted and does not grant airspace authorization, operational approval, waivers, law-enforcement authority, surveillance authority, or any other governmental permission. The customer is responsible for compliance with all applicable FAA requirements, state and local laws, privacy requirements, constitutional requirements, agency policies, warrants or legal process where applicable, and any other requirements governing its operations. Nothing displayed, transmitted, recommended, configured, or communicated through LMR constitutes aviation, legal, tactical, or operational authorization.

6. CUSTOMER EQUIPMENT AND VIDEO SOURCES Except for equipment specifically included in the customer’s package, the customer is responsible for providing and maintaining all equipment necessary to use LMR. This may include drones, controllers, HDMI or other video sources, cables, adapters, monitors, networking equipment, routers, hotspots, Internet service, browsers, computers, tablets, and mobile devices. Customer equipment must be maintained in working order and operated in accordance with manufacturer requirements. LMR is not responsible for defects, firmware changes, limitations, failures, compatibility changes, or other conditions associated with third-party products. Changes made by a drone, controller, encoder, operating system, browser, carrier, or equipment manufacturer may affect compatibility with LMR even if the same combination previously functioned properly.

7. LMR-PROVIDED HARDWARE When LMR provides field hardware, the applicable order form will determine whether equipment is purchased, leased, rented, loaned, or provided as part of a subscription. If equipment is sold, ownership transfers only as provided in the applicable order and after all amounts due for the equipment have been paid. If equipment is leased, rented, loaned, or included as LMR-owned equipment under a service arrangement, the equipment remains the property of LMR and must be returned upon expiration or termination when requested. Customers may not open, materially modify, bypass, reflash, disable security features on, install unauthorized software on, or otherwise alter LMR-managed equipment without authorization. LMR may remotely configure, maintain, patch, troubleshoot, or update LMR-managed equipment where technically available. Damage resulting from abuse, misuse, unauthorized alteration, improper power, water intrusion beyond the equipment’s rated protection, accident, theft, loss, or operation outside published specifications may not be covered by support or warranty. Third-party components incorporated into LMR equipment may carry warranties from their original manufacturers. To the extent permitted, LMR may pass through available manufacturer warranty rights but does not enlarge those manufacturers’ warranties.

8. CONNECTIVITY SERVICES Where LMR supplies connectivity, the customer understands that LMR may obtain telecommunications services from one or more third-party carriers or connectivity providers. Carrier networks are separate services operated by third parties. Network coverage maps, signal-strength estimates, carrier availability statements, and similar information are estimates and do not establish that connectivity will be available inside a particular building, at a specific incident scene, in a moving vehicle, underground, in an RF-congested environment, or at any other location. Carriers may impose network-management policies, throttling, deprioritization, maintenance periods, service restrictions, or other limitations. LMR may replace or change underlying carriers, SIMs, plans, routing arrangements, or connectivity providers when reasonably necessary to maintain or improve service, subject to any limitations in the applicable order. Unless expressly included in the customer’s package, roaming, international usage, unusually high data consumption, special carrier charges, satellite service, or other non-standard connectivity may result in additional charges or may be unavailable.

9. CUSTOMER ACCOUNTS AND ADMINISTRATIVE ACCESS Customers are responsible for maintaining control of their administrative accounts and credentials. Each authorized user should use credentials assigned to that person unless LMR specifically supports another approved access model. Customers must promptly disable accounts or access belonging to personnel who are no longer authorized. Customers are responsible for activity performed through their accounts except to the extent directly caused by an LMR security failure. Passwords and authentication credentials must not be intentionally disclosed to unauthorized persons. If a customer believes an account, password, device, administrative portal, viewer link, or other credential has been compromised, it must notify LMR promptly and take reasonable action to prevent continued unauthorized access. 10. VIEWER LINKS, QR CODES, AND STREAM SHARING LMR may allow customers to distribute live-stream access using authenticated accounts, temporary URLs, QR codes, email messages, or other sharing methods. The customer determines who is permitted to receive or view a stream and is responsible for distributing access only to appropriate persons. A viewer link or QR code may function as a bearer credential. A person who receives or obtains the link may be able to access the associated stream without separately proving that they were the originally intended recipient. Customers must therefore treat stream-access links as sensitive operational information. Customers are responsible for determining when links should be rotated, revoked, replaced, or allowed to expire. LMR may provide expiration and revocation controls, but no Internet-based revocation mechanism can be guaranteed to terminate every existing connection instantaneously under every technical condition. Browser sessions, network conditions, caching, connection state, or other technical factors may affect when access actually ends. Customers should use the administrative controls provided by LMR and should terminate or rotate access promptly whenever unauthorized disclosure is suspected. LMR is not responsible for a customer’s intentional or accidental sharing of a valid access credential with an unauthorized party. 11. CUSTOMER VIDEO AND OTHER CONTENT As between LMR and the customer, the customer retains its rights in video, audio, images, metadata, and other customer-provided content transmitted through the platform. The customer grants LMR the limited rights necessary to receive, process, encode, transcode, transmit, display, temporarily buffer, troubleshoot, protect, and otherwise handle that content for purposes of providing and supporting the service. LMR does not acquire ownership of customer operational video merely because it passes through LMR systems. The customer represents that it has the legal authority necessary to transmit and share content through LMR. The customer is responsible for complying with applicable privacy, surveillance, public-records, criminal-procedure, evidentiary, labor, employment, and other laws governing the collection or use of its video. 12. LIVE TRANSMISSION IS NOT AUTOMATICALLY A RECORDING Unless the applicable service description or order form expressly includes recording or archival storage, LMR should be considered a live-transmission service rather than a recording or evidence-retention service. A customer must not assume that video transmitted through LMR has been permanently recorded merely because the video was visible to a remote viewer. If an agency is legally, operationally, or administratively required to preserve video, it is responsible for using an appropriate recording or evidence-management process unless LMR has expressly agreed in writing to provide that function. Temporary technical buffering, caches, logs, diagnostic data, or transient cloud processing do not create an obligation on LMR to preserve video as evidence or as a public record. 13. PRIVACY, SENSITIVE INFORMATION, AND CUSTOMER COMPLIANCE REQUIREMENTS LMR recognizes that public-safety video may contain sensitive information. LMR will use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the service and will process customer information as reasonably necessary to operate, secure, troubleshoot, maintain, and improve the service and as otherwise described in an applicable Privacy Policy or Data Processing Addendum. The customer remains responsible for determining its own legal and regulatory requirements regarding the information it transmits through LMR. Unless LMR expressly represents otherwise in a written agreement, purchasing or using LMR does not by itself constitute a representation or certification that the customer’s entire deployment satisfies CJIS, HIPAA, FedRAMP, StateRAMP, evidentiary chain-of-custody requirements, state records-retention requirements, or any other specific compliance framework. Customers with a mandatory compliance requirement should identify that requirement to LMR before transmitting regulated information so the parties can determine whether the applicable configuration is suitable. No certification, accreditation, or regulatory status should be inferred solely from LMR’s use of a particular cloud provider, encryption technology, telecommunications provider, or other third-party service. 14. SECURITY IS A SHARED RESPONSIBILITY LMR will take commercially reasonable measures designed to protect the systems under its control. No computer system, cloud environment, communications network, authentication system, or Internet-connected device can be guaranteed to be completely secure. Customers are responsible for security within their own environments, including user management, password practices, endpoint security, physical security, network configuration, access to field equipment, protection of viewer links, and prompt removal of former personnel. The customer may not attempt to defeat, disable, circumvent, probe, scan, exploit, or interfere with LMR authentication, encryption, access controls, rate limits, network protections, or other security measures except pursuant to a separate written authorization for security testing. Customers must not introduce malicious software, attempt unauthorized access to another customer environment, conduct denial-of-service activity, or intentionally impose unreasonable loads on the platform. LMR may temporarily restrict access if reasonably necessary to investigate or contain a suspected security incident. 15. ACCEPTABLE USE Customers may use LMR only for lawful purposes. LMR may not be used to: • conduct unlawful surveillance; • violate constitutional, statutory, regulatory, contractual, or privacy rights; • knowingly distribute unlawful content; • facilitate criminal conduct; • obtain unauthorized access to systems or information; • interfere with LMR or other customers’ use of the service; • transmit malware or malicious code; • circumvent technical or security restrictions; • resell or sublicense LMR services except pursuant to an authorized reseller arrangement; or • reverse engineer, decompile, extract, copy, or reproduce protected LMR software except where such a restriction is prohibited by law. The customer is responsible for the conduct of personnel, contractors, and other users accessing LMR through the customer’s organization. 16. THIRD-PARTY SERVICES LMR depends upon third-party technologies and infrastructure. These may include cloud-computing providers, content-delivery and real-time communications services, domain-name systems, certificate authorities, email providers, telecommunications carriers, Internet service providers, operating systems, browsers, hardware manufacturers, and other suppliers. LMR does not control those third parties. A failure, outage, policy change, compatibility change, service restriction, cybersecurity incident, congestion event, or discontinuation affecting a third-party service may affect LMR. LMR may substitute technically comparable third-party providers when reasonably necessary. References to third-party products or companies do not imply that those third parties sponsor, endorse, warrant, or guarantee LMR. 17. MAINTENANCE, UPDATES, AND CHANGES TO THE SERVICE LMR may modify the service to improve performance, increase security, add functionality, address vulnerabilities, respond to third-party changes, comply with law, or maintain compatibility. This may include changes to cloud infrastructure, software, user interfaces, APIs, encoder configurations, operating systems, security controls, networking, or supported equipment. Some updates may require temporary interruption. Where practical, LMR will attempt to perform planned maintenance in a manner designed to minimize customer disruption, but no specific maintenance window or advance-notice period is guaranteed unless stated in a separate SLA. LMR may retire a feature or integration if continued operation becomes technically impractical, insecure, unlawful, unsupported by an upstream provider, or commercially unreasonable. 18. SUPPORT AND TROUBLESHOOTING Support is provided according to the customer’s package or applicable order. Unless a written agreement specifies otherwise, support availability and response times are targets rather than guaranteed service levels. Troubleshooting may require information concerning the customer’s video source, encoder, Internet connection, cellular environment, network configuration, browser, receiving device, logs, or other equipment. For LMR-managed field equipment, the customer authorizes LMR to access reasonable diagnostic information and, where technically supported, remotely connect to, configure, restart, update, or test the LMR equipment for support purposes. LMR is not responsible for delays in resolving a problem when the customer does not provide reasonable access, information, cooperation, or physical assistance necessary to diagnose the issue. 19. FEES, SUBSCRIPTIONS, AND PAYMENT Fees, hardware charges, subscription periods, included services, usage allowances, and payment terms are specified in the applicable order, quote, proposal, or invoice. Unless otherwise stated, fees do not include taxes, governmental charges, shipping, customs, duties, or similar charges. Customers are responsible for applicable taxes other than taxes based upon LMR’s net income. Subscription services must be paid when due. Where a subscription is expressly designated as automatically renewing, it will renew in accordance with the renewal provisions disclosed in the applicable order, subject to applicable law. Failure to pay amounts when due may result in suspension or termination after any notice or cure period required by the applicable agreement or law. Prepaid fees are non-refundable except where expressly provided by an applicable order, required by law, or agreed to by LMR in writing. Termination does not eliminate amounts already owed. 20. REASONABLE AND FAIR USE OF NETWORK RESOURCES Unless an applicable plan expressly provides usage limits, LMR does not intend ordinary operational use to require customers to calculate every minute of streaming. Nevertheless, customers may not use the service in a manner that is abusive, automated beyond its intended purpose, or creates disproportionately high infrastructure or telecommunications consumption inconsistent with the service purchased. If usage becomes unusually high, continuous, automated, or materially different from the operational use contemplated by the customer’s plan, LMR may contact the customer to determine whether another service configuration is appropriate. LMR will not use this provision to penalize legitimate emergency operations merely because an incident requires extended streaming. 21. INTELLECTUAL PROPERTY LMR and its licensors retain all rights in the LMR platform, software, source code, system architecture, user interface, documentation, designs, trademarks, branding, configurations, workflows, and other proprietary technology. Purchasing LMR does not transfer ownership of LMR software or intellectual property to the customer. During an active subscription and subject to these Terms, LMR grants the customer a limited, non-exclusive, non-transferable right to use the service for its authorized internal purposes. This license ends when the customer’s right to use the service ends. Customers may provide suggestions or feedback concerning LMR. Unless separately agreed in writing, LMR may use general ideas, suggestions, or recommendations to improve its products without an obligation to compensate the person providing the feedback. 22. CONFIDENTIALITY Each party may receive non-public information belonging to the other. Each party agrees to use reasonable care to protect confidential information and to use it only for purposes related to the business relationship. Customer operational information and non-public customer video handled by LMR will be treated as confidential information, subject to the customer’s instructions, the operation of the service, applicable law, and lawful governmental process. Confidentiality obligations do not apply to information that is publicly available through no breach of an obligation, independently developed without use of confidential information, lawfully received from another source without confidentiality restrictions, or required to be disclosed by law. Nothing in these Terms is intended to override a public agency’s obligations under applicable freedom-of-information, public-records, open-meetings, or similar laws. 23. LEGAL REQUESTS AND REQUIRED DISCLOSURES LMR may disclose information when reasonably required to comply with a valid subpoena, court order, warrant, governmental request, or other legal obligation. Where legally permitted and reasonably practicable, LMR may notify the affected customer before disclosing customer information so the customer may seek appropriate protection. LMR may also preserve information when legally required to do so. 24. WARRANTIES AND DISCLAIMERS To the maximum extent permitted by applicable law, LMR services are provided “AS IS” and “AS AVAILABLE.” LMR disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade to the extent such warranties may lawfully be disclaimed. LMR does not warrant that the service will be uninterrupted, error-free, immune from cybersecurity threats, compatible with all third-party equipment, or available at every location. LMR does not warrant that transmitted video will always be complete, current, synchronized, accurate, or free from delay, corruption, freezing, degradation, or loss. LMR does not warrant any particular tactical, investigative, law-enforcement, emergency-response, aviation, financial, operational, or other outcome. No statement by an employee, reseller, contractor, demonstration, website, marketing material, performance test, or sales representative creates a warranty unless that warranty is expressly included in a written agreement authorized by LMR. 25. LIMITATION OF LIABILITY To the fullest extent permitted by law, LMR and Detect UAS LLC, together with their owners, officers, employees, contractors, affiliates, licensors, suppliers, and service providers, will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or relating to LMR. This exclusion includes, without limitation, loss of revenue, lost profits, lost opportunities, loss of goodwill, loss or corruption of data, business interruption, inability to view a stream, inability to transmit video, procurement of substitute services, or damages resulting from delayed, unavailable, interrupted, degraded, or inaccurate video. LMR will not be responsible for personal injury, property damage, aircraft damage, loss of an aircraft, enforcement action, investigative outcome, tactical decision, arrest decision, use-of-force decision, delayed emergency response, or other operational consequence arising from the customer’s drone operations, personnel, mission decisions, or reliance upon live video. To the fullest extent permitted by law, LMR’s total aggregate liability arising out of or relating to a customer’s use of LMR will not exceed the amounts actually paid to LMR by that customer under the applicable service relationship during the twelve months immediately preceding the event giving rise to the claim. The limitations in this section apply regardless of the theory of liability, including contract, tort, negligence, strict liability, warranty, or otherwise. Nothing in these Terms excludes liability that cannot legally be excluded or limited. The parties agree that the pricing of LMR reflects this allocation of risk. 26. INDEMNIFICATION To the extent permitted by applicable law, the customer agrees to defend, indemnify, and hold harmless Detect UAS LLC, LMR, and their owners, officers, employees, contractors, affiliates, and suppliers from third-party claims, damages, liabilities, penalties, fines, losses, and reasonable legal expenses arising from: 1. the customer’s unlawful or unauthorized use of LMR; 2. the customer’s aircraft or field operations; 3. customer content or the customer’s collection or sharing of video; 4. violation of privacy, surveillance, public-records, aviation, or other laws by the customer; 5. unauthorized disclosure of customer credentials or viewer links by the customer or its personnel; 6. the customer’s violation of these Terms; or 7. the acts or omissions of the customer’s personnel, contractors, pilots, users, or authorized viewers. This section applies only to the extent permitted by law. Governmental customers that are legally prohibited from providing contractual indemnification are subject to the government-customer provisions below. 27. INSURANCE Customers engaged in drone, aviation, law-enforcement, emergency-response, or other operational activities are responsible for maintaining insurance or self-insurance appropriate to those activities and as required by law or agency policy. LMR is not an insurer. The purchase of LMR does not provide aviation, property, cyber, professional, public-official, general-liability, or any other insurance coverage to the customer. A governmental customer may satisfy this provision through lawful self-insurance or other governmental risk-management arrangements where applicable. 28. PUBLIC-SECTOR AND GOVERNMENT CUSTOMERS LMR is designed in part for use by governmental and public-safety organizations. LMR recognizes that a governmental customer may be legally prohibited from agreeing to certain contractual provisions that are permissible in ordinary commercial contracts, including particular indemnification requirements, governing-law provisions, automatic-renewal provisions, interest charges, confidentiality restrictions, or dispute-resolution procedures. For a governmental customer, such provisions apply only to the fullest extent permitted by applicable law. If LMR and a governmental customer enter into a signed procurement agreement, government addendum, purchase order, or other contract containing mandatory governmental terms, that document will control where it directly conflicts with these Terms. Nothing in these Terms is intended to waive sovereign, governmental, qualified, statutory, or other immunity that cannot lawfully be waived by contract. 29. SUSPENSION OF SERVICE LMR may suspend some or all access when reasonably necessary because of: • material nonpayment; • a material violation of these Terms; • suspected unauthorized access; • activity presenting a significant cybersecurity risk; • abusive use threatening platform stability; • legal or governmental requirements; • an emergency requiring immediate security action; or • use that may expose LMR, its infrastructure, another customer, or a third party to substantial harm. Where circumstances reasonably permit, LMR will attempt to communicate with the customer before or promptly after a suspension. Security-related suspensions may occur without advance notice when advance notice would increase the risk of harm. 30. TERM AND TERMINATION The subscription term and any renewal commitments are specified in the applicable order. Either party may terminate as allowed by that order or other written agreement. LMR may terminate service for a material breach that remains uncured after any applicable cure period, for repeated violations, for continued nonpayment, or where continuing to provide the service would violate law or create an unreasonable security or operational risk. At termination, customer access to the service may be disabled. Termination does not relieve the customer of payment obligations incurred before termination. Any provision that by its nature should survive termination—including provisions concerning intellectual property, confidentiality, disclaimers, payment obligations, limitations of liability, indemnification, and dispute resolution—will survive. 31. FORCE MAJEURE Neither party will be responsible for delay or failure caused by circumstances beyond its reasonable control, except that this provision does not excuse amounts already due. Such circumstances may include natural disasters, severe weather, fires, war, terrorism, civil disorder, labor interruptions, governmental action, utility outages, Internet outages, cloud-provider failures, telecommunications failures, cellular carrier failures, widespread cyberattacks, supply-chain disruptions, equipment shortages, or similar events. Because LMR depends heavily upon communications infrastructure, Internet and telecommunications disruptions are expressly included within this provision where beyond LMR’s reasonable control. 32. CHANGES TO THESE TERMS LMR may update these Terms from time to time to reflect product changes, legal requirements, security practices, new features, or changes in the business. The current version will be made available at livemissionrelay.com or through another reasonable method. If changes materially affect an active customer’s rights or obligations, LMR will provide reasonable notice where appropriate. Changes will not retroactively alter liability for events occurring before the updated Terms became effective unless required by law. Continued use of LMR following the effective date of revised Terms constitutes acceptance of the revised Terms to the extent permitted by law. 33. GOVERNING LAW AND DISPUTES Unless a signed customer agreement states otherwise, these Terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law principles. Before filing a lawsuit concerning a commercial dispute, the parties agree to make a good-faith effort to resolve the matter informally. Subject to any mandatory laws applicable to governmental customers, claims arising from these Terms or LMR will be brought in a state or federal court having appropriate jurisdiction in Connecticut. Nothing in this section prevents either party from seeking immediate injunctive or equitable relief where necessary to protect confidential information, intellectual property, systems, or security. 34. GENERAL TERMS These Terms, together with the applicable order form and any signed addendum, constitute the agreement concerning the customer’s use of LMR unless the parties have entered into another controlling written agreement. The customer may not assign its subscription or transfer its contractual rights to another organization without LMR’s written consent, except where otherwise agreed. LMR may assign these Terms in connection with a merger, acquisition, corporate restructuring, financing transaction, or sale of substantially all of the business or assets associated with LMR. If any provision is found unenforceable, the remaining provisions will continue in effect and the affected provision will be enforced to the maximum extent permitted by law. A party’s failure to enforce a provision on one occasion does not waive its ability to enforce that provision later. These Terms do not create a partnership, employment relationship, agency relationship, or joint venture between LMR and the customer. Headings are for convenience and do not alter the meaning of these Terms. 35. CONTACT Questions regarding these Terms may be directed to: Live Mission Relay Detect UAS LLC dba Live Mission Relay 222 Main St. STE 260 Farmington, CT 06032 joe@detectuas.com livemissionrelay.com ACKNOWLEDGMENT By purchasing, activating, accessing, or using Live Mission Relay, the customer acknowledges that live video transmission depends upon numerous technologies and communications systems, many of which are outside LMR’s control. The customer further acknowledges that Low Latency and Ultra-Low Latency describe the intended technical characteristics of the applicable LMR configuration and do not constitute guarantees of latency, availability, connectivity, or operational outcome. The customer is responsible for determining how LMR will be incorporated into its operations and for maintaining appropriate alternative communications and operating procedures.

LMR is a situational-awareness tool. It is not a substitute for professional judgment, direct observation, emergency communications, incident-command procedures, or other safeguards appropriate to the customer’s mission.